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Archbishop calls for peace as South Sudan marks fourth anniversary

first_img Assistant/Associate Rector Washington, DC Canon for Family Ministry Jackson, MS Submit a Job Listing Director of Music Morristown, NJ Rector Bath, NC Rector Albany, NY Episcopal Charities of the Diocese of New York Hires Reverend Kevin W. VanHook, II as Executive Director Episcopal Charities of the Diocese of New York AddThis Sharing ButtonsShare to PrintFriendlyPrintFriendlyShare to FacebookFacebookShare to TwitterTwitterShare to EmailEmailShare to MoreAddThis Sudan & South Sudan Rector Hopkinsville, KY Cathedral Dean Boise, ID Associate Priest for Pastoral Care New York, NY Rector Belleville, IL Rector Tampa, FL Rector Collierville, TN Director of Administration & Finance Atlanta, GA Assistant/Associate Rector Morristown, NJ Archbishop calls for peace as South Sudan marks fourth anniversary Inaugural Diocesan Feast Day Celebrating Juneteenth San Francisco, CA (and livestream) June 19 @ 2 p.m. PT The Church Investment Group Commends the Taskforce on the Theology of Money on its report, The Theology of Money and Investing as Doing Theology Church Investment Group Submit a Press Release Archbishop of Canterbury, Anglican Communion, Advocacy Peace & Justice, Episcopal Migration Ministries’ Virtual Prayer Vigil for World Refugee Day Facebook Live Prayer Vigil June 20 @ 7 p.m. ET TryTank Experimental Lab and York St. John University of England Launch Survey to Study the Impact of Covid-19 on the Episcopal Church TryTank Experimental Lab Seminary of the Southwest announces appointment of two new full time faculty members Seminary of the Southwest Rector Shreveport, LA Featured Jobs & Calls Rector/Priest in Charge (PT) Lisbon, ME Rector Pittsburgh, PA Rector and Chaplain Eugene, OR Assistant/Associate Priest Scottsdale, AZ center_img Associate Rector for Family Ministries Anchorage, AK Curate Diocese of Nebraska Associate Rector Columbus, GA Remember Holy Land Christians on Jerusalem Sunday, June 20 American Friends of the Episcopal Diocese of Jerusalem [Lambeth Palace] Archbishop of Canterbury Justin Welby said “our prayers around the world” are for an end to violence in South Sudan as the country marks four years of independence.Archbishop Justin Welby said:“As South Sudan celebrates the fourth anniversary of its hard-won independence, our prayers around the world are for an immediate end to senseless hostilities and for peace to take root. So many civilian men, women and children have suffered, and so many been displaced both internally and externally. This must end. I pray and strongly call for both sides to recognize the need to sheath their swords, meet on middle ground and begin together to walk the path of reconciliation.” Tags Course Director Jerusalem, Israel This Summer’s Anti-Racism Training Online Course (Diocese of New Jersey) June 18-July 16 Rector Washington, DC Rector Knoxville, TN New Berrigan Book With Episcopal Roots Cascade Books Join the Episcopal Diocese of Texas in Celebrating the Pauli Murray Feast Online Worship Service June 27 Submit an Event Listing The Church Pension Fund Invests $20 Million in Impact Investment Fund Designed to Preserve Workforce Housing Communities Nationwide Church Pension Group Rector Smithfield, NC Rector Martinsville, VA In-person Retreat: Thanksgiving Trinity Retreat Center (West Cornwall, CT) Nov. 24-28 Bishop Diocesan Springfield, IL Rector (FT or PT) Indian River, MI Priest Associate or Director of Adult Ministries Greenville, SC Virtual Celebration of the Jerusalem Princess Basma Center Zoom Conversation June 19 @ 12 p.m. ET Priest-in-Charge Lebanon, OH Missioner for Disaster Resilience Sacramento, CA Curate (Associate & Priest-in-Charge) Traverse City, MI Featured Events Ya no son extranjeros: Un diálogo acerca de inmigración Una conversación de Zoom June 22 @ 7 p.m. ET Press Release Service Family Ministry Coordinator Baton Rouge, LA Posted Jul 10, 2015 An Evening with Presiding Bishop Curry and Iconographer Kelly Latimore Episcopal Migration Ministries via Zoom June 23 @ 6 p.m. ET Youth Minister Lorton, VAlast_img read more

La Colombière / yh2

first_img La Colombière / yh2 Save this picture!© Francis Pelletier+ 22 Share Photographs:  Francis Pelletier Manufacturers Brands with products used in this architecture project ShareFacebookTwitterPinterestWhatsappMailOrhttps://www.archdaily.com/880784/la-colombiere-yh2 Clipboard ArchDaily CopyAbout this officeYH2 ArchitectureOfficeFollowProductsWoodSteelConcrete#TagsProjectsBuilt ProjectsSelected ProjectsResidential ArchitectureHousesRefurbishmentSuttonCanadaPublished on October 05, 2017Cite: “La Colombière / yh2” 05 Oct 2017. ArchDaily. Accessed 11 Jun 2021. ISSN 0719-8884Browse the CatalogWoodTechnowoodPergola SystemsWindowsMitrexSolar WindowMetal PanelsAurubisPatinated Copper: Nordic Green/Blue/Turquoise/SpecialCommunications2NIntercom – 2N® IP BaseSkylightsLAMILUXGlass Skylight FE Pyramid/HippedConcreteKrytonCrystalline Waterproofing – KIMWood Boards / HPL PanelsBruagWall Cladding – MDF Perforated PanelsStonesMikado QuartzQuartz Slab – ClassiqueFloorsFranken-SchotterFlooring Panels – Dietfurt LimestoneWindowspanoramah!®ah! CornerFittingsSaliceStorage Accessories – Excessories, Pull- outArmchairs / Couches / Futons / PoufsEmuSeating System – TamiMore products »Save世界上最受欢迎的建筑网站现已推出你的母语版本!想浏览ArchDaily中国吗?是否翻译成中文现有为你所在地区特制的网站?想浏览ArchDaily中国吗?Take me there »✖You’ve started following your first account!Did you know?You’ll now receive updates based on what you follow! Personalize your stream and start following your favorite authors, offices and users.Go to my stream Manufacturers: Alumilex, Ikea, Enviroshake ShareFacebookTwitterPinterestWhatsappMailOrhttps://www.archdaily.com/880784/la-colombiere-yh2 Clipboard “COPY” Photographs “COPY” Area:  120 m² Year Completion year of this architecture project Save this picture!© Francis PelletierRecommended ProductsWoodTechnowoodPergola SystemsDoorsGorter HatchesRoof Hatch – RHT AluminiumDoorsRabel Aluminium SystemsMinimal Sliding Door – Rabel 62 Slim Super ThermalDoorsLinvisibileLinvisibile Curved Hinged Door | AlbaText description provided by the architects. Initially built as a small storage space by the previous owner, who was a lumberman, the building has been rearranged into a forest refuge by its new owner. La Colombière (Dovery) thus represents the completion and third phase of this simple one-story construction into a true retreat expanding on three floors.Save this picture!© Francis PelletierSave this picture!SectionsSave this picture!© Francis PelletierIn an attempt to preserve the surrounding nature, the footprint of the building remained untouched. This new phase inspired itself from the natural growth of trees. The link of the tree/house to the soil remains the same while growing vertically and developing an aerial volume based on the tree canopies. By following such principles, the extension was done without any trees being cut or heavy machinery, which could have spoiled the natural environment offered by the forest.Save this picture!© Francis PelletierRecalling the bark of the tall surrounding conifer, the exterior volume is covered in dark cedar. La Colombière’s vertiginous interior is a space painted all in white. Materials and structure of the previous phase are kept and uninterrupted so that the addition acts as an extension rather than an insertion. Save this picture!© Francis PelletierSave this picture!Floors PlansSave this picture!© Francis PelletierOn the ground floor, a simple space with exposed structure offers a direct link between rooms and with the forest’s soil.On the upper floors, each room opens into a vast vertical shaft punctured by an ultralight stairwell, an aerial structure. On the last floor, an exterior covered terrace acts as white perch from where admire the surroundings.  La Colombière is a refuge perched in the forest reminding us of bird huts.Save this picture!© Francis PelletierProject gallerySee allShow lessThe Colosseum’s Highest Levels to Open to the Public for the First Time in DecadesArchitecture NewsVTN Architects Designs Office Retreat Formed from Book-Shaped StudiosUnbuilt Project Share Loukas Yiacouvakis La Colombière / yh2Save this projectSaveLa Colombière / yh2 CopyHouses, Refurbishment•Sutton, Canada Year:  Lead Architect: 2014 Architects: YH2 Architecture Area Area of this architecture project Canada Projects Houseslast_img read more

Free book on online volunteering

Free book on online volunteering Experience and expertise developed at the Virtual Volunteering Project between 1996 and 1998 have been distilled into a 138-page book on online volunteering. It is available at no charge from the Virtual Volunteering Project. The guidebook is co-authored by Susan Ellis, an internationally-recognised volunteer management expert and online volunteering pioneer Jayne Cravens. About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving.  14 total views,  1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Howard Lake | 23 June 2000 | News AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis read more

250 free fundraising places for small charities on 10k Peak District event

first_img  9 total views,  1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Howard Lake | 23 May 2013 | News and follow the ‘Charity Registration’ link in the ‘Get Started’ section. Host a stall Camp on the grounds for free on Friday and Saturday Join in with the Saturday evening BBQ Stay until Sunday where you can attend the Thornbridge Hall Garden Party for free Registration for the 10k Challenge is now open. 250 free fundraising places for small charities on 10k Peak District event Last year’s event AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis The FSI, organisers of Small Charity Week, has announced that small charities can fill up to 250 free places on a 10k walk or run in the Peak District in Derbyshire.The 10k Challenge is a 4k or 10k route around the Monsal Trail on 6 July 2013. It has been run since 2008.Small charities can enter free of charge, recruit runners, and they can keep all sponsorship funds that they raise. Advertisement In addition the FSI is offering charities the opportunity to: About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving.last_img read more

US charity workers to march against ‘deadly mythology’

first_img American charity workers are being urged to join a 60-mile ‘march’ to raise US$1m to fund an organisation that aims to make a “strategic, surgical strike” on the public’s “deadly mythological” view of charities.The Charity Defense Council says the march is for “the people who get labeled an ‘overhead’ and the people who rely on them”.The organisation – founded by Dan Pallotta in 2012 ­– says charities regularly organise sponsored events in support of their causes, but there has “never a demonstration by the sector to raise money and raise consciousness in order to change the way people think about changing the world”.It adds:“This is your tribe. This is your root cause. Because these are the issues that stand in the way of our potential to impact the causes we work on everyday. If we don’t take a stand for ourselves, a stand will never be taken.”The money raised will be used to recruit staff for the CDC’s major programme areas in its first year and begin advertising campaigns aimed at the general public.The march will take place from 26-28 June next year and run from Kittery on the Maine-New Hampshire border, to Salem in Massachusetts, a route chose because it is where the Puritans first landed in America.The CDC says: “The Puritans’ gift to us was a strong ethic of charity. Our task is to reconcile their ideas with a new age facing social problems more complex than they could have ever imagined. We re-visit this historic ground where our ideas about charity began in order to re-write them for a new age.”Marchers will be expected to raise a minimum of US$2,995.Watch a video about the March. Howard Lake | 19 August 2014 | News Tagged with: Charity Defense Council Dan Pallotta overhead myth public perception AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Advertisementcenter_img About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving. US charity workers to march against ‘deadly mythology’  40 total views,  1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThislast_img read more

Judges trying three radio journalists urged not to be accomplices to press freedom violations

first_img Reporters Without Borders today call on Burundi’s judicial authorities to release three radio journalists whose trial on charges of “disseminating information likely to disturb public order and security” begins tomorrow in Bujumbura. They have been held illegally since late November.“Press freedom has been in great danger in Burundi since these journalists fell into a trap set by a radical fringe within the government,” the organisation said. “The trial must put an end to this abuse of authority, in which they and the general public have everything to lose. We urge the judges not to be accomplices to this attempt to sabotage the press and to render justice by acquitting them.”Serge Nibizi, editor-in-chief of privately-owned Radio Publique Africaine (RPA), and Domitile Kiramvu, one of his journalists, were arrested and charged on 22 November when they went to the state prosecutor’s office in Bujumbura on 22 November and were immediately incarcerated in Mpimba, the city’s main prison.Mathias Manirakiza, director of privately-owned radio Isanganiro, was arrested, charged and imprisoned in a similar fashion a week later, on 29 November. Corneille Nibaruta, the director of privately-owned radio Bonesha FM, was summoned by the prosecutor on 1 December in what is probably also a prelude to his incarceration in Mpimba prison.They are all being prosecuted for broadcasting a report in August that it was the army that prepared an attack on the presidential palace and the home of the head of the ruling party with the aim of proving there had been a coup attempt, the reality of which has been questioned by many privately-owned media. to go further BurundiAfrica The 2020 pandemic has challenged press freedom in Africa Four Burundian journalists complete 12 months in arbitrary detention Receive email alerts BurundiAfrica Organisation News RSF_en November 27, 2020 Find out morecenter_img Burundian appeal court upholds prison sentences for four journalists News Reports Help by sharing this information News December 13, 2006 – Updated on January 20, 2016 Judges trying three radio journalists urged not to be accomplices to press freedom violations October 21, 2020 Find out more Follow the news on Burundi June 5, 2020 Find out morelast_img read more

Mindy Kittay Named as New District Library Director for the Altadena Library District

first_img More Cool Stuff Subscribe First Heatwave Expected Next Week Get our daily Pasadena newspaper in your email box. Free.Get all the latest Pasadena news, more than 10 fresh stories daily, 7 days a week at 7 a.m. Top of the News 2 recommended0 commentsShareShareTweetSharePin it Make a comment faithfernandez More » ShareTweetShare on Google+Pin on PinterestSend with WhatsApp,Virtual Schools PasadenaHomes Solve Community/Gov/Pub SafetyCitizen Service CenterPASADENA EVENTS & ACTIVITIES CALENDARClick here for Movie Showtimes Pasadena Will Allow Vaccinated People to Go Without Masks in Most Settings Starting on Tuesday HerbeautyCouples Who Stuck With Each Other Despite The Cheating ScandalHerbeautyHerbeautyHerbeautyIs It Bad To Give Your Boyfriend An Ultimatum?HerbeautyHerbeautyHerbeautyHere Is What Scientists Say Will Happen When You Eat AvocadosHerbeautyHerbeautyHerbeauty6 Lies You Should Stop Telling Yourself Right NowHerbeautyHerbeautyHerbeautyTop 9 Predicted Haircut Trends Of 2020HerbeautyHerbeautyHerbeautyHe Is Totally In Love With You If He Does These 7 ThingsHerbeautyHerbeauty Your email address will not be published. Required fields are marked *center_img Pasadena’s ‘626 Day’ Aims to Celebrate City, Boost Local Economy EVENTS & ENTERTAINMENT | FOOD & DRINK | THE ARTS | REAL ESTATE | HOME & GARDEN | WELLNESS | SOCIAL SCENE | GETAWAYS | PARENTS & KIDS Community News Name (required)  Mail (required) (not be published)  Website  People Mindy Kittay Named as New District Library Director for the Altadena Library District From STAFF REPORTS Published on Wednesday, October 29, 2014 | 2:25 pm Business News Community News The Board of Trustees of the Altadena Library District is pleased to announce the appointment of Mindy Kittay as the District’s 10th (which number is she?) Library Director. Her appointment is effective November 1, 2014. She succeeds the late Barbara J. Pearson, who served as District Librarian for 10 years.A graduate of Regis University, Kittay holds a Masters in Library Science from the University of North Texas. A recognized library leader, Kittay brings more than 10 years of professional library experience to the Altadena Library District with expertise in business/financial management, capital campaigns, facilities design and renovation, emerging technologies and innovative library programming for patrons of all ages.A strong financial and operations manager, Kittay helped turn-around the poorly performing Anything Libraries in the Rangeview Library District of Colorado in five short years to recipient of the 2010 National Medal for Museum and Library Services. This achievement brought Anythink Libraries cover story recognition in Library Journal and The Los Angeles Times.Most recently, Kittay served as County Librarian/Director for Mendocino County, California, where she oversaw five libraries and a bookmobile serving a 3,878 square mile area. Kittay has also held leadership positions within the Garfield County Public Library District, Colorado.“The Altadena Library District Board is overjoyed to select Mindy Kittay as our new District Library Director from a field of exceptional candidates,” states Trustee Chair David Datz. “We are excited that Kittay has the talent and skills to help us grow our library programs and, in the hope that our Measure A Parcel Tax renewal will pass with flying colors in next week’s general election, we feel we are now poised to provide even more outstanding service and programming to our community, especially in the areas of high technology.”Ms. Kittay adds, “I am honored and excited to be chosen as the next leader of the Altadena Library District. This is a wonderful library district, well loved by its community and operated by a dedicated hard working staff and board. I am looking forward to joining their ranks, meeting the community and working together to achieve the strategic and operational goals of the library.” Home of the Week: Unique Pasadena Home Located on Madeline Drive, Pasadenalast_img read more

Compass maps its future

first_img Comments are closed. Compass maps its futureOn 1 Oct 2002 in Personnel Today Previous Article Next Article Related posts:No related photos. Food service provider Compass Group points out the direction it took with acustomer service and induction programme to improve company culture aftermerging with GranadaStepping Out Designed and delivered by: Jigsaw Training, 21 Church Walk, Fulwood Row,Preston PR2 6SZ Phone: 01722 703146 Fax: 01722 701528 E-mail: [email protected]: www.jigsaw-training.co.ukCompass Group was founded in the Midlands in 1941 to provide food servicesto factory workers during the war. From relatively small beginnings, thecompany saw sustained growth making it one of the world’s largest food serviceproviders. In the UK, the workforce currently numbers 100,000 and operates outof 9,000 locations. Following the merger of Compass Group UK& Ireland and Granada’s UK foodservice business in July 2000, it was decided that the financial servicesdepartments, which operated in Birmingham and Stockport, should be amalgamatedinto one location. Compass was already located at ‘Parklands’ in Birmingham, but when twoadjacent buildings were built on the same site, Compass acquired them on a15-year lease. The anticipated benefits of this move included the creation and developmentof a common and improved culture between the two companies and maintenance ofinternal and external customer care standards during and after amalgamation.Additional benefits were based around the accounting systems. The Compass system was chosen over Granada’s as it was decided that its SAPModel most closely met the longer-term requirements of the amalgamated companyand would increase profitability in terms of technical complexity and cost. Head count The final head count for the amalgamated Financial Services Department wasto exceed 500, with departments ranging from payroll (one of the largestcentres in Europe) to accounts payable, credit control, treasury, financialaccounts, unit accounts and HR. Two hundred and fifty new staff had to be recruited over a six-month period.This was also seen as the perfect time to address customer care standards. The challenges facing Compass included short-term tasks such as recruiting,training and integrating 250 new starters into an existing team of 250 andmaintaining internal/external customer service standards of all 500-plus staffduring the amalgamation. The medium- to long-term tasks included developing acohesive team with a common culture, improving inter-departmental communicationand improving customer service. The objectives translated into a training programme which had to consider: – Integrating all staff to become a cohesive and effective team as quicklyas possible – Facilitating the seamless transfer of work from Stockport – Ensuring that the essential knowledge and understanding of Compass wasachieved swiftly, retained and applied – Maintaining customer service levels and instilling customer-focusedbehaviours among the team throughout the amalgamation – Improving morale – Reducing absenteeism and labour turnover Training design As the future success of the department lay in the successful integration ofall staff, it was vital that all new starters started their employment withenthusiasm and motivation. The Compass/Jigsaw partnership designed two programmes, an induction for 261new recruits or transferees and a customer service programme for both new andexisting staff, which were factually accurate, challenging and inspiring. Training delivery Management teams played an active part in endorsing training benefits byattending all sessions ahead of their teams to ensure their own behavioursreflected the new culture. One induction and one customer service course were delivered each weekbetween May and December 2001. To gain maximum benefits, no more than 12delegates attended each course. The Compass team, and three Jigsaw team members who would ultimately bedesigning and delivering the training, piloted both programmes. Immediatelyafter the pilot, each activity and debrief was reviewed in detail, and it wasfound that only minor modifications were necessary. Since Compass was constantly evolving, operational companies were reviewedand the induction course updated accordingly. Following the success of the one-day induction programme, existing teammembers became aware that their own level of group knowledge was significantlylower than that of new colleagues. This positive feedback promptedJigsaw/Compass to devise a half-day Induction Programme for the 250 exitingteam members. An initial concern, as with many company-wide training programmes, was theinevitable resistance to training and the difficulty of ‘filling places on eachday’. The programme proved so successful that two months into the launch,delegates were so enthusiastic and committed to Compass that a ‘buzz’ soonfiltered throughout Parklands. The training became a ‘must have’ rather than‘must avoid’. AchievementsThe phenomenal achievements of this training could not have been envisagedat the outset. The scale of the relocation and recruitment project waschallenging, and joined with the amalgamation of systems and site, it is fairto say all parties commenced their roles with initial concern. The ‘reduced’ turnover and absenteeism, lack of disruption to service andsmooth integration of all new starters during continuous change were a resultof hard work, clear objectives and teamwork. The exceptional feedback fromdelegates, line managers and customers are evidence that all aims andobjectives were exceeded. Induction programmeThis one-day programme drew on some lively and interactive ideas in order todevelop and instil a positive culture with a ‘can-do attitude’, which enableddelegates to be operational almost immediately. Areas covered included companysize and history, group operating companies, departmental function and rolesand company mission and vision.The company employed a visual and easy-to-understand method todeliver what is potentially a difficult subject to grasp. Success lay in theinformative yet interactive training design, which captured and maintained theenthusiasm of each delegate. These included:A world map– A world map was used to locate where Compass was currentlyoperating in the world. Delegates searched through company information sheetsand used ‘post it’ stickers to locate each country on the map– The global stature of the company soon became clearly visibleJackanory– A selection of laminated ‘dates and events’ cards were madeto deliver the company history– Once all cards were correctly matched, delegates gave asketch in the style of their choice– This method was an ideal way to convey what is often seen as‘dull’ information in a fun wayFamily Tree– Using a selection of name cards, delegates worked together tobuild a giant family tree of ‘who’s who’ and learned the different departmentalfunctions within Parklands and how the group was structured in the UKSee Saw– The balanced scorecard is a fundamental part of Compass– By using a purpose-made See-Saw, it demonstrated theimportance of equally balancing the four areas of excellence with financialperformanceCustomer serviceThis one-day course improved attitude and behaviour towards customers. Thetraining was fun and engaging yet delivered the very serious messages ofservice and care. It covered areas such as creating a customer-focusedenvironment and anticipating, identifying and understanding customer needs.Course activities included:– An obstacle course– A non customer-focused environment was staged. With no brief,blindfolded individuals were led into a room, only to be either ignored or‘instructed’ to complete simple tasks– As in the workplace, this became a ‘task focused’ exerciserather than a ‘people focused’ one, as at no time were any individual needssupported– The blindfolds acted as ‘lack of information’ and the debriefhighlighted the need to welcome and nurture relations when someone has accessto more information than the customer– This exercise was later revisited to generate an action planwith agreed attitudes and behaviours which would be implemented back in theworkplaceComplaints– A ‘jigsaw puzzle’ was created to outline a step-by-stepprocedure on how to handle difficult people or situations– The puzzle could be put together in many different ways, soit was essential to discuss the answers rather than just fit the pieces together– This method was used as it promoted interaction between groupmembersVerdictSoft skills work pays offCompass hasgained a smooth integration with clearly measurable results. In addition,accuracy and timeliness of accounting processes didn’t suffer.Morale is at an all-time high and the entire financial servicesteam has shown a noticeably more positive attitude towards soft-skills training.Feedback from employees includes this comment from accountspayable manager Louise Roberts: “Members of my team returned with optimismand all the relevant and necessary knowledge of the company structure andfunction. This increased productivity in my department as new starters wereconfident to be up and running almost immediately.”Examples of further benefits– Individuals made a tremendous contribution to their job rolesince they gained a thorough grounding in group activities– The training proved to be cost effective when comparedagainst the potential recruitment/training/productivity costs involved withhigh levels of labour turnover and absenteeism– It was deemed to offer value for money since employeesachieved competency sooner than planned– Employees are focused, motivated and fully understand theirrole in the organisation, resulting in improved retention via greater employeesatisfaction– The messages of the balanced scorecard are believed and livedby employees as they understand the purpose and importance of a consistentapproach to customer care and satisfaction– Local employment and investment in the human capital of thecommunity have increased– Improved service resulted in improved productivityChris Page – programme director,Compass, points out the programme benefits:– No noticeable disruption to business operation– No noticeable disruption to Stockport service levels– The ability to bill clients accurately and on time throughoutthe transition– The facility to pay staff accurately and on time wasmaintained throughout the transitionlast_img read more

Papua New Guinea signs key pact with Total for Papua LNG project

first_imgThe project will have two trains to produce 5.4Mtpa of liquefied natural gas The Papua LNG project will be fed by the Elk and Antelope fields. (Credit: Carlo San/Freeimages.com) The Papua New Guinea (PNG) government and Total have signed a fiscal stability agreement for the Papua LNG project, nearly two years after signing a gas agreement.PNG’s Prime Minister James Marape said that the fiscal stability agreement will have the same terms as agreed by the parties in the gas agreement announced in April 2019.Marape was quoted by Reuters as saying: “It demonstrates Papua New Guinea’s commitment to the Papua LNG Project and gives comfort and encouragement to the developers to progress the project.”The gas agreement has a Domestic Market Obligation (DMO), under which the project is obliged to provide gas for sustainable future domestic usage in the country. It also includes a deferred payment mechanism for PNG’s payment of past costs.Apart from that, the agreement includes National Content to support local workforce development.The Papua LNG project will have a capacity of producing 5.4 million tons per annum (Mtpa) of liquefied natural gas (LNG). It will be made up of two LNG trains with a capacity of 2.7Mtpa each.The LNG project is expected to unlock more than one billion barrels of oil equivalent of natural gas resources from the Elk and Antelope onshore fields, which are operated by Total.It will be developed in synergy with the PNG LNG project operated by ExxonMobil by expanding the existing plant in Caution Bay.After releasing Total’s quarterly results recently, the company’s chief executive Patrick Pouyanne told reporters in Paris that a development decision on the Papua LNG project is expected to be made in 2022.last_img read more

Industry welcomes Government’s sweeping reforms to leasehold home ownership

first_imgEstate agents have welcomed this morning’s announcement by the government that it is to reform leaseholds and release 4.5 million home owners from its ‘bureaucratic, burdensome and expensive’ clutches.Owners of leasehold houses will soon be able to extend their leaseholds by 990 years at a zero ground rent, removing the much-publicised attempts by some freeholders to sell properties with escalating ground rents and restricting extensions to 50 years, and putting them on a par with most apartment owners.Also, ground rents on all retirement properties will also now be restricted to zero for all new – but not existing – retirement properties.The government is also to make it fairer and cheaper to extend leases or convert them to freeholds, including capping the ground rent costs, abolishing the concept of ‘marriage values’ that often costs leaseholders tens of thousands of pounds when extending a lease, and establishing a Commonhold Council.“The issue of escalating ground rent on leasehold homes has been a long-term scandal which has left many owners trapped and unable to sell their houses,” says Mark Hayward, Chief Policy Adviser at Propertymark (pictured)“Over a million home in the UK are sold through a leasehold, and this new legislation will go a long way to help thousands of homeowners caught in a leasehold trap.“But while we welcome the Government’s initiative to reduce ground rents to zero for all new retirement properties, we would argue this needs to be extended to all retirement properties to create a level playing field.Event fees“Event fees remain a hugely contentious issue which many consumers still don’t understand so we need as much clarity and transparency as possible.”The leasehold changes have been welcomed as a welcome ‘first step’ by the Law Commission, which recently published a ground-breaking report into the failings of the leasehold system.Housing minister Robert Jenrick says: “We want to reinforce the security that home ownership brings by changing forever the way we own homes and end some of the worst practices faced by homeowners.” January 7, 2021Nigel LewisOne commentAndrew Stanton, CEO Proptech-PR Real Estate Influencer & Journalist CEO Proptech-PR Real Estate Influencer & Journalist 7th January 2021 at 7:41 pmThis move should help a large swathe of homeowners living in leasehold situations, this change on policy has been chugging through for an age. Let us hope that the cladding debacle that looks set to rage for some years, can be squared away in a much smaller timeframe. The kicker will revolving door of housing minister be turning soon, Mr Pincher champagne drinker and Mr Jenrick housing secretary.Log in to ReplyWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021 Home » News » Industry welcomes Government’s sweeping reforms to leasehold home ownership previous nextRegulation & LawIndustry welcomes Government’s sweeping reforms to leasehold home ownershipGovernment has revealed radical changes to many aspects of leaseholds including ground rents, extensions and retirement properties.Nigel Lewis7th January 20211 Comment2,450 Viewslast_img read more